Pinglo

Smart waiting for cafés

Let your guests relax,
their phone calls them.

Staff create a waiting number, the customer scans the QR and follows the order with no app and no account. When it's ready they get a notification, and managers see clear numbers for every branch.

Pinglo doesn't take orders or payments. It works alongside your existing cashier system.

Three steps

  1. 1

    Staff create the number

    With the invoice number, in the Pinglo iPhone app. Seconds.

  2. 2

    The customer scans the QR

    iPhone: an App Clip, nothing to install. Android: a web page with the same experience.

  3. 3

    "Your order is ready"

    A notification if they allow it, and the page updates by itself either way.

Built for café operations

No app for customers

App Clip on iPhone and a web page on Android, from the same link and QR.

"Order ready" notifications

Delivered subject to device permissions and connectivity. The page always shows the status.

Rush alerts for staff

Warns you when the queue grows or orders run late, so you act before guests get upset.

Manager analytics

Preparation time (median and slowest 10%), on-time rate, peak hours and ratings.

Branches and staff

Add branches and employees from the app. Each employee sees only their branches.

Pinglo Intelligence

Unusual periods, an explainable operations score, evidence-based recommendations and before/after tracking.

Simple per-branch pricing

Free

Start with one branch

Free

  • ✓One branch
  • ✓200 tracked orders a month
  • ✓One manager and one employee
  • ✓QR tracking and "ready" notifications
  • ✓Last 7 days of analytics
Get started

Growth

For cafés busy every day

59SAR / month per branch

  • ✓Unlimited branches
  • ✓Up to 6,000 orders per branch a month (fair use)
  • ✓5 employees per branch
  • ✓Your café logo for customers
  • ✓Detailed analytics and peak hours
  • ✓Rush alerts for staff
  • ✓Reports up to 90 days
Get started

Intelligence

Improve with evidence

79SAR / month per branch

  • ✓Everything in Growth
  • ✓15 employees per branch
  • ✓Branch comparison
  • ✓Reports up to 12 months
  • ✓Unusual periods and an explainable score
  • ✓Recommendations with evidence and before/after tracking
  • ✓Statistical forecasts when data is sufficient
Get started

Prices exclude VAT. Online payment isn't enabled yet: the Pinglo team contacts you to upgrade.

FAQ

Do customers need to install an app?

No. On iPhone a small App Clip opens from the QR (depending on device settings); on Android a web page opens. No account or phone number.

Are notifications guaranteed?

They depend on the customer's permission, phone settings and connection. That's why the order page updates by itself, so the status is visible even without a notification.

Is Pinglo a POS?

No. Customers order and pay through your current system; Pinglo manages waiting, notifications and insights.

What does fair use mean?

A monthly order limit per branch that covers normal operation. Open orders always complete, even at the limit.

Is there generative AI?

No. Pinglo Intelligence uses statistics and clear rules on your own café's data, and every conclusion shows its numbers. Forecasts only appear when there's enough data.

What if I downgrade?

Nothing is deleted. Existing employees and branches stay; adding new ones pauses until you upgrade.

Ready to let your guests relax?

Register your café; we review it and activate your account.

Join Pinglo